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Extended Assurance Package, additional insurance for photo equipment
Your equipment protected everywhere against damage, theft and loss
With the Extended Assurance Package of Kamera Express you ensure extra peace of mind. Whether you're photographing at home, working on location or capturing the most beautiful memories during a trip? Your camera, lenses and accessories are protected worldwide against damage, theft and loss (subject to the terms and conditions). The Extended Assurance Package applies for a period of 3 years, so you benefit from this extra security for a long time.
✔️ Worldwide coverage
✔️ Protection against damage, theft and loss
✔️ The costs are calculated at 4% per year
✔️ Payout based on purchase value excluding second-hand items
✔️ With only €20,- deductible (different for business use)
Full coverage for your equipment
Drop and impact damage
Theft and loss
Water damage
Fire damage (incl. power surges and short circuits)
How does taking out the Extended Assurance Package work?
Step 1: Choose your equipment
Select the camera, lens or other equipment that suits you from our wide range. This way you choose exactly what you need to photograph and film the way you want.
Step 2: Add the package
Easily add the Extended Assurance Package to your shopping cart. This way you know your equipment is protected worldwide against damage, theft and loss.
Step 3: Create worry-free
With the Extended Assurance Package you are covered for 3 years in unexpected situations. Head out and capture the most beautiful moments, knowing your camera, lenses and accessories are always protected.
What additional benefits does the Kamera Express Extended Assurance Package offer compared to the standard warranty?
| Standard warranty | Extended Assurance Package | |
|---|---|---|
| Technical defects | ✓ Yes | ✓ Yes |
| Drop and impact damage | ✕ No | ✓ Yes |
| Theft and loss | ✕ No | ✓ Yes |
| Water and moisture damage | ✕ No | ✓ Yes |
| Fire damage and short circuits | ✕ No | ✓ Yes |
| Worldwide coverage | ✕ No | ✓ Yes |
| Duration | 5 years | 3 years |
| Costs | Free with purchase | 4% of purchase amount per year |
| Deductible | €0,- | €20,- |
* If you choose the Extended Assurance Package, you retain the 5-year standard warranty. The package runs for 3 years as an additional service.
Price example
What does the Extended Assurance Package cost?
Suppose you buy a camera for €1500,-. The Extended Assurance Package then costs just €180,-. For this amount, you protect your camera, lenses and accessories against damage, theft and accidental drops in accordance with the terms and conditions.
The price of the package is always 12% of the purchase value of your product and is automatically displayed on the product page and in your shopping cart.
Information Document (IPID)
The Insurance Product Information Document (IPID) is available and should be consulted before purchase. This document contains a summary of the coverage, exclusions and obligations.
Submit a claim quickly and easily
Step 1: Complete the claim form
Complete the claim form online and provide all the required information so that we know exactly what happened.
Step 2: Provide supporting documents
Upload the required supporting documents, such as your purchase receipt and, in the event of theft, a police report. This allows us to assess your claim quickly and accurately.
Step 3: Fast claim handling
Our specialists process your claim professionally and ensure that you can get back to photographing and filming with peace of mind as quickly as possible.
Frequently asked questions
The Extended Assurance Package is an additional insurance policy available when purchasing photo and video equipment, providing coverage for certain risks such as damage and theft, subject to the terms and conditions of the policy.
The Extended Assurance Package can be added during the purchase process of your equipment, both online and in-store.
The standard warranty covers technical defects only. The Extended Assurance Package provides additional coverage for other risks, such as damage and theft, subject to the policy terms and conditions.
The Extended Assurance Package provides coverage for a period of 3 years from the date of purchase. The premium is calculated at 4% per year of the purchase value of the equipment and is automatically calculated in your shopping cart.
Yes, this is possible for equipment purchased from Kamera Express, subject to specific conditions for second-hand products.
Yes, options are available for business use, with different terms and conditions and deductibles applying.
Everything about protecting your photo and video equipment
As a visual creator, you invest in valuable photo and video equipment. Naturally, you do not want to face unpleasant surprises in the event of damage or theft. Many users choose the Extended Assurance Package for additional coverage to protect themselves against unexpected situations. With the Kamera Express Extended Assurance Package, in collaboration with Actua, you can always head out with peace of mind and focus entirely on what you love most: creating stunning images.
Why choose an Extended Assurance Package for your camera?
You may think: isn't my equipment already protected by my home contents or travel insurance? In practice, standard coverage is often insufficient for specific damage to valuable photo and video equipment. That is why Kamera Express offers the Extended Assurance Package for your (video) camera and lenses.
Why choose an Extended Assurance Package for your camera?
You may think: isn't my equipment already protected by my home contents or travel insurance? In practice, standard coverage is often insufficient for specific damage to valuable photo and video equipment. That is why Kamera Express offers the Extended Assurance Package for your (video) camera and lenses.
What does the Extended Assurance Package cover?
The Extended Assurance Package for photo equipment is designed to cover the most common risks. You are covered in the event of:
- Drop and impact damage
- Damage caused by external moisture
- Theft following a break-in or robbery
- Fire damage and short circuits
- Damage caused by accidental mishandling
Thanks to worldwide coverage, you are protected wherever you go. We apply clear terms and conditions. Coverage, terms and exclusions are described in the general terms and conditions for consumers, second-hand equipment and business use.
Which equipment can you protect?
You can take out the Extended Assurance Package for a wide range of photo and video equipment. Below is an overview of the main product groups that can be protected.
- Mirrorless camera
- Compact camera
- Video camera
- DSLR camera
- Lenses (both zoom and prime lenses)
- Action camera
- Binoculars
- Tripods
- Speedlights (excluding the lamps)
- Stabilisers and gimbals
You cannot take out an Assurance Package for these product groups:
- Drones
- Various accessories, such as bags, memory cards, filters, batteries and chargers.
How do purchasing and claiming work?
We have made the process as simple as possible. You can take out an Extended Assurance Package for your camera directly when purchasing your (new) equipment, both in our webshop and in one of our stores. Simply add the Extended Assurance Package to your product in the shopping cart.
If your equipment is damaged, you want help quickly. Submitting a claim with us does not involve complicated procedures. Complete the claim form and provide the required supporting documents (such as a purchase receipt and, in the event of theft, a police report). The specialists at Actua will ensure your claim is handled carefully in accordance with the terms and conditions.
The Extended Assurance Package is additional coverage available when purchasing your photo equipment. The implementation and risk-bearing responsibility for this coverage lie with the Actua Group.
Head out with confidence: optimal protection for your equipment
Investing in quality equipment is one thing; protecting it is another. With the Kamera Express Extended Assurance Package, you are better protected against unexpected situations and accidents, allowing you to focus entirely on your passion for imaging. Do you have any questions? Feel free to contact us.
