If your question is not listed in the frequently asked questions, please contact our customer service via +31 85 83 30 000 or our contact form.

Submit a request

If you have a complaint about a product, please contact our customer service.

If your complaint is about Kamera Express itself, we will do everything we can to resolve it quickly and to your satisfaction. We value it when you can speak positively about our assortment, communication, and service. Your feedback also helps us continuously improve our services.

How do we handle your complaint?

After you have filled in the complaints form, you will receive a response within 7 days at the latest. We will investigate the cause of the complaint and propose a suitable solution.

If you cannot reach an agreement with us, consumers can submit their complaint to the Disputes Committee via the European ODR platform: https://ec.europa.eu/consumers/odr.

Do you have questions about current developments at Kamera Express, are you looking for more information, or would you like to request an interview? Please contact us at pers@kamera-express.nl